Take some time to get acclimated to your new home furniture addition. You have 14 days from the original purchase date to initiate a return. Items must be returned in their original packaging.

A 15% restocking fee, along with return shipping costs, will be incurred by the customer and deducted from the refund amount. If you no longer have the original packaging, an additional fee of $50 per box will apply.

Your refund will be issued once the returned merchandise has been received and inspected.

Please reach out to support@insideweather.com to initiate your return. Once we’ve received your item it will be inspected by our warehouse before a refund can be issued.

Once your order arrives back at our warehouse, we’ll process your refund within 1-3 business days. After that it’s up to your bank to credit your account. That should take around 5-7 business days. If it takes any longer than that, tell us about it and we’ll follow up with them for you.

We strive to ship your items as soon as possible. If you need to make a change or wish to cancel your order, please reach out to us within 24 hours to prevent the order from shipping. After 24 hours, our fulfillment center will have already started packing your order and we’d be unable to make any changes or cancel it. At this point, it would be considered a return.

An exchange will be processed the same way as a return. Please reach out within 14 days letting us know that you’d like to make a return. As soon as the order is received back at our warehouse, we’ll refund your original payment minus any applicable costs. Your new order will be a completely separate transaction. You can go ahead and place the new order yourself, but we’re always happy to help you place it.

Please report any damages within 48 hours of delivery by emailing us at support@insideweather.com. We ask that you please submit photos of the problem (including images of the packaging), as this will help facilitate a quick resolution. We will replace or compensate damaged or defective goods (provided the damage is caused by manufacturer defect or error) at no additional charge.